glosysDesk Overview
glosysDesk, a platform of Glosys Technology Solutions Pvt. Ltd. incorporated in Chennai, provides AI & Cloud Software Suite and SaSS Applications and Services for Support Team to work together and resolve customer issues in the digital world
glosysDesk Platform
Glosys product research and development division harnesses creativity in its people, triggers new ideas in terms of preparation, investigation, transformation, incubation, illumination and builds up successful, groundbreaking products. Glosys leverages its culture, innovation processes through significant breakthrough representing major shift in design to seize new opportunities in the marketplace and grow its business exponentially.
glosysTicketing
An Integrated AI driven Customer Desk Platform for Support team to categorize, assign, split, merge, notify and monitor the tickets effectively
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glosysSelfService
An Integrated AI driven Customer Desk Platform for Support team to deal with bot, knowledge base, community forums and web widgets
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glosysCollaboration
An Integrated AI driven Customer Desk Platform for Support team to enable parallel team work, parent-child ticketing, teams collaboration and linked tickets
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glosysFieldService
An Integrated AI driven Customer Desk Platform for Support team to manage bots driven customers appointment, teams tracking, field team response metric and omnichannel engagement
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