glosys Collaboration Overview
glosys Collaboration, a product of glosys Desk Platform, provides AI & Cloud Software Suite and SaaS Applications and Services for Support Team to work together and resolve customer issues in the digital world
Features We offer
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Parallel Teams Work
Parallel work of multiple teams to Resolve issues faster and Smarter
Parent-child Ticketing
Accountability of Parent-child Ticketing
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Linked Tickets
Periodical Status Updates for Linked Tickets
Teams Collaboration
AI enabled Teams Collaboration for better customer experience
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Meet Your Customer Support Objectives & Needs