AI & Cloud Software Suite and SaaS enabled Platform for Support Team to manage tickets for resolving customer issues

Products / glosys One / glosys Desk / Collaboration

glosys Collaboration Overview

glosys Collaboration, a product of glosys Desk Platform, provides AI & Cloud Software Suite and SaaS Applications and Services for Support Team to work together and resolve customer issues in the digital world

Features We offer

Parallel Teams Work

Parallel work of multiple teams to Resolve issues faster and Smarter

Parent-child Ticketing

Accountability of Parent-child Ticketing

Linked Tickets

Periodical Status Updates for Linked Tickets

Teams Collaboration

AI enabled Teams Collaboration for better customer experience

Meet Your Customer Support Objectives & Needs