glosys Collaboration Overview
glosys Collaboration, a product of glosys Desk Platform, provides AI & Cloud Software Suite and SaaS Applications and Services for Support Team to work together and resolve customer issues in the digital world
Features We offer
Parallel Teams Work
Parallel work of multiple teams to Resolve issues faster and Smarter
Parent-child Ticketing
Accountability of Parent-child Ticketing
Linked Tickets
Periodical Status Updates for Linked Tickets
Teams Collaboration
AI enabled Teams Collaboration for better customer experience
Meet Your Customer Support Objectives & Needs