Field Service

AI & Cloud Software Suite and SaaS enabled Platform for Support Team to manage tickets for resolving customer issues

Products / glosys One / glosys Desk / Field Service

glosys FieldService Overview

glosys FieldService, a product of glosys Desk Platform, provides AI & Cloud Software Suite and SaaS Applications and Services for Support Team to work together and resolve customer issues in the digital world

Features We offer

Bots driven Customers Appointment

Automated Appointment Scheduling with customers through Bots.

Teams Tracking

Real-time Status tracking of teams for better field service

Field Team Response Metric

Improving Response time of Field team to expand service area

Omnichannel Engagement

Omnichannel Customers Engagement through mails and social networks

Meet Your Customer Support Objectives & Needs